Terms & Conditions

1. Platform Overview

Primus is a service booking platform that connects customers with service-based businesses. Primus does not directly provide services listed on the platform.

2. User Responsibilities

By using Primus, you agree to:

• Provide accurate and up-to-date information
• Respect businesses and professionals booked through the platform
• Use the platform only for lawful purposes

3. Bookings & Payments

• All bookings are subject to business availability
• Prices, services, and policies are set by the businesses
• Payments are processed securely through third-party providers
• Cancellation and rescheduling policies vary by business

4. Business Responsibility

• Businesses listed on Primus are responsible for:
• Service quality and delivery
• Accuracy of listings, prices, and availability
• Handling disputes related to services provided

5. Cancellations & Refunds

Refunds and cancellations are governed by each business's individual policy. Primus may assist in communication but does not guarantee refunds.

6. Limitation of Liability

Primus is not liable for:

• Service outcomes or dissatisfaction
• Delays, cancellations, or disputes caused by businesses
• Losses resulting from misuse of the platform

7. Account Termination

Primus reserves the right to suspend or terminate accounts that violate these terms or misuse the platform.

8. Changes to Terms

We may update these Terms of Service at any time. Continued use of Primus means you agree to the revised terms.